Blog Posts
How do I change the room the child is in.
Go to Setup and select, Age Bands and Staff assignment. Find the child and the room column. Click the little down arrow to the right and select the new room.
How do I change the room the child is in.
Go to Setup and select Age Bands and Staff assignment. Find the child and the room column. Click the little down arrow to the right and select the new room.
I don’t seem to have received my token email ?
Sometimes email messages will go into your junk or spam folder. Any problems please contact us through our support page.
Can I import my children’s data ?
Yes, you can import Children, Room and Staff data in the form of a CSV file.
What happens when my registration is complete ?
PayPal will confirm to us that your registration is complete and you will receive an email token, follow the link in the email message to create your own password. You can then log in with your email address and your chosen password.
How do i upgrade my storage ?
When you have logged in, go to setup and select the monitor tab. In here you can unsubscribe from your current subscription and start a new one with the amount of storage you require.
Can i register more than one centre with PayPal ?
Yes you can as long as your account is connected to a bank account and not just a debit/credit card.
Can i register once for all my centres ?
No, you will need to register each centre individually.
Do i have to use the default age bands ?
No you can add in your own room ages and work to them.
What is the maximum image size i can upload ?
There is no size limits as ElitePathway will resize all uploaded images.